Our Business

Company and Services

Bilby is an award-winning leading provider of gas, electrical and building services to over 300,000 local authority and housing associations in London and the South East. It operates under four trading subsidiaries, P & R, Purdy, DCB and Spokemead, that benefit from combined service offering and operation efficiencies.

Gas heating services

We provide gas maintenance and installation services which are offered to both domestic clients and corporate contracts for housing authorities that include system upgrades, meter connections, boiler work and central heating solutions. Gas heating services is a heavily regulated profession and by law the Group’s 60+ gas engineers are registered on the Gas Safe Register.

Our full-service offering includes:

  • Servicing and repairs
  • Fault finding
  • System upgrades
  • Meter connections
  • Full central heating systems
  • Boiler installations
  • Cooker installations


We offer a full range of electrical services from new installations to maintenance, upgrades and rewires. We also provide a full 24 hour emergency call out service for our contracts. Our Spokesmead business specialises in this market.

Our full-service offering includes:

Electrical installation, maintenance and repairs:

  • Lateral Main Installation
  • Bus Bar Systems
  • Small power installation
  • Lighting Installation
  • Trunking installation
  • Conduit installations
  • Process circuits
  • Emergency Lighting Installation
  • Fire Alarm installation
  • Security Alarm installation
  • CCTV installation
  • Door entry systems installation
  • Lightning protection
  • Building management control systems installation
  • Networks and data cable management systems
  • Structured cabling systems
  • Control panel installation
  • Modification to existing equipment/facilities and relocations
  • Rewires
  • PV Installations

Electrical testing and commissioning:

  • Planned preventative and reactive maintenance
  • Testing & commissioning services
  • SEmergency repairs
  • PAT Testing

Building maintenance, repair and newbuild services

We offer multiple services including plumbing, electrics and general building maintenance, repair and newbuild. These services are typically carried out by sub-contractors that enable us to have a flexible and scalable business. Services include:

  • Internal and external building maintenance
  • Refurbishment and conversion projects
  • Living solutions
  • Domestic and commercial plumbing
  • Electrical design & planning
  • Plastering
  • Tiling
  • Bathroom plumbing & installations
  • Window replacements
  • Ground works
  • Carpentry
  • Painting & decorating
  • Roofing